Assistant Manager- Retail - 195-Overland Park- KS (Overland Park, KS)
Company: Krispy Kreme Doughnut Corporation
Location: Overland Park
Posted on: October 22, 2024
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Job Description:
Assistant Managers have a special role in making sure every
guest is fully satisfied not only with our doughnuts, but with
their overall experience in the shops. You will support and inspire
team members, along with helping them realize their full potential.
This role also helps in developing business skills to potentially
become a General Manager someday!
HERE'S A TASTE OF WHAT YOU'LL BE DOINGGuest ServicesAssistant
Managers serve as a role model to team members and other Krispy
Kremers. They set the tone and create an environment for
exceptional customer service! You will know how to handle difficult
situations with customers and other matters in the shop in a
professional and humble way. We want all our customers to be happy
with their experience in every one of our shops! You'll also ensure
all our products are up to the highest standard- the Krispy Kreme
standard. You'll maintain shop organization, answer the phone, and
communicate with our Support Center teams when needed.SalesYou'll
work alongside the General Manager to achieve business plan
objectives and profitability, and you'll help lead sales, which can
include Hot Light times, retail sales, fundraising and suggestive
selling.Production/EquipmentYou'll discover ways to maximize
efficiency in daily doughnut-making, and you'll understand quality
control procedures and coordinate production schedules to meet
guest satisfaction. You'll get to know our equipment well by
inspecting it and finding any issues that need fixing.Safety and
Sanitation Make sure the shop is clean and safe! Shoes, floors,
overall cleanliness is always a top priority.PeopleYou'll help the
General Manager in recruiting, hiring, training, and all other
needs, and you'll supervise shifts and demonstrate
leadership.Accounting Assist the General Manager in managing income
and expense budgets (Accounts Payable/Receivable) and reporting
sales and other important information On the MoveGet ready to get
moving! This role will involve carrying and lifting boxes,
decorating and packing doughnuts, sweeping or mopping,
communicating with customers and fellow Krispy Kremers, filing
orders and using the phone. You might lift up to 75 pounds from
time to time. You'll need a driver's license too. YOUR RECIPE FOR
SUCCESSYou love the idea of bringing joy to others. You have a high
school diploma or equivalent, you're experienced in sales, customer
service, and managing others, you can communicate with others well,
and you're friendly and approachable. If you've completed some
college, that would be ideal. NY ONLY: **Subject to any legally
required accommodations and applicable state or local law, Krispy
Kreme requires all employees in NYC to be fully vaccinated against
COVID-19 as a condition of hire.**
Keywords: Krispy Kreme Doughnut Corporation, Overland Park , Assistant Manager- Retail - 195-Overland Park- KS (Overland Park, KS), Executive , Overland Park, Kansas
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