Healthcare Services Program Coordinator
Company: Drug Free Sport LLC
Location: Kansas City
Posted on: October 24, 2024
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Job Description:
Description:The Healthcare Services Program Coordinator is a key
contributor to the Drug Free Sport International/International
Doping Tests & Management (DFSI-IDTM) growing Healthcare Services
division. The person in this role will operate in a fast-paced work
environment, contribute to the administration of day-to-day
department operations, and effectively communicate with team
members and clients to achieve any mission, anytime, anywhere.
Primary contributions will include the recruitment and coordination
of temporary or project-based roles for independent contractors to
meet the needs of Healthcare Services clients.Essential Duties and
ResponsibilitiesCollaborate with clients to understand staffing
needs and requirements and provide fulfillment progress.Utilize
various channels such as job boards, social media and direct
outreach to identify independent contractors for staffing needs.Vet
independent contractors and credentials to ensure alignment with
clients' needs.Coordinate execution of service agreements and
prerequisite packets including background and reference checks per
clients' requirements. Manage the project placement process and
facilitate detailed communication between clients and independent
contractors. Liaise with clients to ensure adequate on-site
staffing is provided and address client feedback pertaining to
independent contractors. Build and maintain strong relationships
with independent contractors and clients to foster long-term
partnerships and repeat business.Manage the administration of the
healthcare services program including in-office scheduling support,
client accounting and invoicing, and occasional travel to on-site
client events.Understand and apply quality principles to daily
responsibilities; collaborate with others on quality objectives;
and address nonconformities as appropriate.Ensure compliance and
safety standards are met related to client requirements.Share
feedback, generate ideas and insights to improve processes and
experiences.Assist with other healthcare services segments and
professional and amateur sport client programs as needed.Serve in
the absence of other team members when necessary.Other relevant
duties as assigned. Requirements:To successfully perform this role,
the individual will be a process-driven thinker with a passion for
connecting people with projects and applying analytical skills for
clear and effective communication. The Healthcare Services Program
Coordinator must uphold the company core values and vision,
demonstrate integrity to the highest degree, and have a high desire
to serve our clients, contracted independent contractors, and
colleagues. Essential skills and requirements include but are not
limited to:Minimum of a bachelor's degree in healthcare
administration, human resources or related field, or
equivalent.Proven experience in contractor staffing coordination
and the fulfillment process.Detail-oriented with excellent time
management skills to prioritize tasks effectively.Highly credible,
ethical and persuasive interpersonal communication
skills.Proficient in critical thinking and problem-solving, with a
proactive approach in identifying and addressing challenges.Skilled
in software applications including Microsoft Office and
intermediate level of Excel.Willingness and ability to travel
domestically including upon short notice and weekends.Pass a
pre-employment screening including drug test as permitted by
applicable state laws, non-credit background check, execution of
confidentiality agreement, and verification of higher education
degree(s) and/or certificate(s). Compentencies Planning and
Organizational DevelopmentAbility to efficiently organize and
prioritize multiple tasks. Effective at planning ahead yet flexible
with unexpected changes. Listens well and orientates
quickly.Self-confident and self-starting; focused, resourceful, and
adaptable; makes timely decisions; at ease working with deadlines;
delivers the objective with meticulous attention to detail.
Effective CommunicationProficient in all forms of communication.
Ability to connect with colleagues, contracted collectors, clients,
consultants and vendors. Create positive relationships at the
organizational, contractor and vendor levels.Passionate about daily
interaction with clients; listens well, interprets accurately, and
responds appropriately; chooses the right way to say the right
things. Customer Service OrientationHas a propensity for serving
the needs of the client and organizational staff.Attentive and
decisive; selfless; follows up and follows through; client first
focus to enhance relationship. Integrity and ReliabilityTakes
personal responsibility for job performance; strict adherence to
company and client policies and procedures. Maintains high level of
professionalism and confidentiality.Positively responds to
direction and constructive feedback; exhibits integrity and
trustworthiness; makes informed decisions based on what is best for
the company; and holds themselves accountable for overall
Healthcare Services client experience. Motivation for
AchievementStrong initiative; displays energy and enthusiasm in
approaching the job. Generates ideas for improvement; initiates
opportunities and recommends innovations. Goes above requirements;
continually working toward exceeding expectations. Stays on target
for 90-day and annual goals, with motivation to exceed all
objectives.Contributes to company success through continuous
improvement. Seeks additional responsibilities and grows within the
position. Drug Free Sport, LLC does not discriminate in employment
opportunities or practices on the basis of race, color, religion,
sex, gender, sexual orientation, gender identity, national origin,
age, military status, or any other characteristic protected by
applicable federal, state, or local
law.PI0e53f75016af-25660-35784243
Keywords: Drug Free Sport LLC, Overland Park , Healthcare Services Program Coordinator, Healthcare , Kansas City, Kansas
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